FAQ

No. You can register your domain name with any one of the domain registrars that are available on the net. We have no requirements to use our registration service.

Orders will generally be processed by us as soon as they are received and are usually set up within 8 hours. However in some cases it may take up to one business day to set-up new accounts. As well you should keep in mind that it can take 24-48 hours for domain name registrars to update their database for transfers and new registrations.

Yes. We have customers from all around the world using our web hosting services. If desired, we can host domain name extensions from any country. All international accounts must be paid for by credit card. Can you host sites with country code extensions like .uk, .ar, .com.au?Yes. We can host any domain name extension from any country.

We accept Visa and MasterCard. However, if you do not have a credit card please contact us at 1-800-963-6329 to arrange for an alternate payment method.

If you choose a yearly payment plan, you will be charged on your card, or sent an invoice on your account anniversary date. If you choose monthly billing, it will be done by periodic credit card deduction. Each month we will deduct the agreed-upon sum for our services from the credit card you choose.

No. We do not lock you into any long-term contract. You can pay month to month, or if you wish to save extra money, you can pay yearly. You will be able to cancel yearly accounts, however there are no prorated refunds.

Yes. You are free to upgrade plans any time you wish. If you buy a plan for a yearly rate and decide to upgrade later, you will only be billed the pro-rated difference in price. We do not charge Upgrade Fees.

Yes. All accounts come with free Webmail. It is this feature that allows you to check mail online. This is just like Hotmail or Yahoo mail, except with your domain.